Sponsor/Exhibitor List
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| Platinum Sponsor |
Company Overview |
Attensity’s text analytics solutions are the choice of the world’s leading brands for customer experience management. Attensity is the only company that gives business users the ability to analyze millions of real-time customer conversations from any online, social media or internal source, and extract the industry’s most accurate insights to drive business decisions. Attensity’s award-winning solutions power the Customer Experience Management (CEM) strategies of companies like Charles Schwab, Citigroup, HP, JetBlue, Lloyd’s Banking, Siemens, Starwood Resorts, Travelocity and Whirlpool. For more information visit www.attensity.com or follow us on Twitter at http://twitter.com/attensity. |
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| Silver Sponsors |
Company Overview |
Voci™ Technologies delivers high-performance speech-to-text solutions for enterprise applications. The world leader in hardware-accelerated speech recognition technology, Voci offers affordable appliances and services that convert live or recorded conversations to text at up to 100x real-time.
Voci integrates easily into text analytics platforms to convert voice-to-text-to-insights. CRM applications use Voci to “hear” what customers are saying during calls, and integrate the live customer comments into dashboards that assist call agents and supervisor, thereby improving customer service and profitability. Voice of the Customer insights are significantly enhanced when customer conversations can be integrated with text for analysis in existing text analytics systems.
Voci invites you to attend the Voci Workshop on November 9, 2011, to learn how your company can leverage Voci in your existing environment. And hear how other customers benefit from voice-based insights at the Mindshare-Voci Case Study presentation on November 10.
For more information, visit www.vocitec.com or contact Voci at info@vocitec.com. |
Company Overview |
| Clarabridge is the leading provider of sentiment and text analytics for extracting actionable insights from the voice of your customer. No matter where your customer is talking about you, Clarabridge allows you to hear what they say, analyze what they say in real-time and make better business decisions. Ultimately, this translates into higher efficiencies, more profit, and happier customers. |
Company Overview |
| Berkeley, California-based Beyond the Arc helps companies deliver exceptional customer experiences by combining social media analysis and quantitative analytics, with strategic overview. Beyond the Arc’s consultants combine technical expertise and deep industry knowledge to translate text and data into tailored actionable improvements that increase the bottom line and strengthen customer relationships via multi-channel interactions and touch points.
For more information, visit the company’s website www.beyondthearc.com, subscribe to their blog, or follow them on Twitter at @beyondthearc. |
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Company Overview |
| More than market research, Anderson Analytics is the first next generation marketing consultancy to combine new technologies, such as data and text mining, with traditional market research. Anderson Analytics helps clients gain The Information Advantage by combining the efficiencies and business experience found in large research firms with the rigorous methodological understanding from academia and the creativity found only in smaller firms. For more information, please visit www.andersonanalytics.com and www.odintext.com |
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| Exhibitors |
Company Overview |
| Cognition Technologies, based in Los Angeles, provides revolutionary Semantic Natural Language Processing (NLP) software which adds language “understanding” to computer applications, enabling them to be more human-like in their processing of information. Being the first to solve the “precision problem” in search retrievals, Cognition now makes possible the management of large unstructured data bases, categorization of text without the need for tagging, intelligent help functions, sentiment analysis and faster and simpler document base culling and analysis. It's Semantic Map, the underlying technology, is the largest and most extensive in existence. |
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Company Overview |
| Bridge the unstructured-structured data gap quickly and efficiently with IBM Text Analytics solutions. The world is changing, becoming increasingly instrumented, interconnected and intelligent. The resulting explosion of information creates an opportunity for a new kind of intelligence on a smarter planet. IBM solutions help you capture and aggregate various content sources from Surveys, Call Center and Social Media to discover meaningful insight that can be used to predict and act. Make better decisions, take smarter actions, optimize processes and reach predictable outcomes – this is business optimization. For more information, visit www.ibm.com. |
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