Text Analytics Summit Europe

Improve consumer insight & drive competitive advantage

Meet end users, from across a range of industry sectors, and the world's leading solution providers to gauge how to drive customer retention and competitive advantage with text analytics

• Big data analysis: Store and analyse large amounts of data to make real time decisions and extract deep insights
• Pioneering multi-lingual tools: Unlock the value of multi-lingual data through real time sentiment analysis, including speech analytics
• Cross-sector consumer experiences: Learn how companies across different sectors harness text analytics for customer experience management to drive competitive advantage
• The future of text analytics and how to boost your business: Understand the reality of “tall tales” to see where you can make real progress, and evaluate pioneering multi-channel tools
• Social media and voice of customer analytics: Understand how to accurately capture and analyse the voice of your customer to improve the marketing of your product / service and drive customer retention

Download the brochure to see the full agenda and who you can meet on site.

The Text Analytics Summit comes to London off the back of our successful Boston & San Jose Summits in 2011. With over seven years experience, Text Analytics News' Summits are the only place to shape future strategy and new market penetration.

Who will you meet?

This year's summit is all about meeting end users, leading solution providers and experts inf the field of text analytics!

Here's some of our previous delegates:

• Adobe Systems - Group Product Manager of Globalization Technology
• American Express - Director of Voice of the Customer Analytics
• Chevron Corporation - Senior Architect
• PepsiCo - Market Research Executive
• Hilton Worldwide - Vice President of Market Research
• The Walt Disney Company - Senior Analytics Manager

Download the brochure to see confirmed participants and learn more about the speaker panel

Why choose this event? Why we're different?

We've made some great contacts in the last seven years and we know what works. Our focus on consumer case studies - rather than sales patter - provided by only leading experts makes this summit the place for you to shape your customer experience management.

 A must attend summit for anyone who wants to know how content can be analysed and leveraged to make better decisions and improve process  

Samir Batla, EMC

I am new to the Text Analytics world, however I still came away in awe of the work being done in the field and all the different ways of trying to harness the spoken word.  

Brenda Scott, ConAgra Foods

The Text Analytics Summit is a great place to go to get the pulse of the text analytics market. 

Paul Barba, Lexalytics

Go to the testimonials page to read what our customers say about our summits

Review our latest press releases below:

Text analytics report spotlights analytics as a source of competitive advantage in finance, pharmaceuticals, telecoms and others

Voice of the customer set to become a £635mln market place

Attensity, Teradata and Anderson Analytics talk on the future of text analytics

Our philosophy: maximum value & time well spent

• We help arrange relevant one-on-one meetings that fit your objectives / interests so you form lasting business relationships
• Six months of in-depth research and speaker recruitment to promote knowledge sharing
• It's simple, we pride ourselves on bringing together leading consumer case studies & the latest solutions to help you keep ahead of the crowd

Download the brochure to find out more, including a full agenda & speaker line-up

A speaker faculty talking on proven success stories in customer experience management:

• Federico Cesconi, CEO, Custvox
• Rosaria Silipo, Text Analytics Consultant
• Meta Brown, General Manager of Analytics, LinguaSys
• René Van Erk, CEO and Founder, ISV World
• Themos Kalafatis, Predictive Analytics Consultant
• Jaime Fitzgerald, Founder & President, Fitzgerald Analytics

Download the brochure to see confirmed participants and learn more about the speaker panel

Here's the ROI!

• Save TIME and MONEY: sit down with the end users you want to meet
• QUICKLY and EFFICIENTLY gauge the potential of text analytics in your business
• LEARN where gains are being made and how they’ve been implemented
• TAKE AWAY the contacts and insight needed to effectively map-out your strategy over the next 12 months

Space is limited… Register here now to secure your place.

For further information please get in touch on below details - I look forward to meeting you in April!

George Kiley
Chief Editor, Europe Division
Text Analytics News
+44(0) 207 3757545
E: gkiley@fcbusinessintelligence.com